Shipping & Returns
SHIPPING *Please note that there may be delays on our Shipping to due Covid 19* We will do the best in our control to make sure your parcel gets to you on time. Thank you 💫
|-Where are parcels shipped from?|
* Parcels are shipped from Melbourne, Australia
|-When will i receive my order?|
Standard shipping will generally take between 3-6 business days.
And make take longer to rural areas
*All Express orders placed within Australia in metropolitan areas will generally receive their delivery within 1-2 business days and Australian rural areas may take 3-5 business days to receive their delivery (excluding weekends and public holidays).
|-What delivery service to you use ?|
*All parcels delivered in Australia are sent by Australia Post Express Post Delivery or Standard parcel post
|Do you ship world wide ?|
Yes we do ! For all International orders a shipping fee of $25AUD applies to all orders under $200. Orders over $200 will receive free International shipping.
International orders are sent through Australia Post and come with a registered tracking number on each delivery.
The estimated time of delivery for all International orders is between 7-10 business days in metropolitan areas and rural areas may take 10-15 business days (excluding weekends or public holidays).
Actual delivery times may vary from country to country. Nazar & Stone does not guarantee quoted time delivery frames.
Please note that Nazar & Stone is not responsible for an incorrect address entered by the customer.
All jewellery pieces excluding earrings (for hygiene reasons) may be exchanged within 14 days of purchase. We do not offer a refund for change of mind or incorrect size choice however we are happy to provide an exchange.
If you wish to exchange your purchase, the jewellery must not be worn or used and must be in its original packaging. We will not accept responsibility for any damage made to jewellery caused during transit if it is not returned in its original packaging.
Please note that any return delivery costs are the responsibility of the customer.
*NO EXCHANGE OR REFUNDS ON SALE ITEMS*
Nazar & Stone reserves the right to deny an exchange if items returned appear to be used, worn, damaged or scratched. Items will be returned to the sender with the cost of return shipping at the customers expense.
If you have any questions please email us at firstname.lastname@example.org